2 On Your Side: Water-Meter Device

2 On Your Side: Water-Meter Device
    HIM WAS TAKEN TO THE HOSPITAL,
    NO ONNO ONE ELSE WAS HURT.
    PAT: SOUTH L.A. SENIOR SAID HE
    WAS TAKEN, PROMISED HE WOULD
    SAVE MONEY ON HIS WATER BILL.
    RICK: HE PAID OUT HUNDREDS,
    TONIGHT "2 ON YOUR SIDE,"
    KRISTINE LAZAR UNCOVERED TRUTH
    BEHIND THE DEVICE.
    REPORTER: IF YOU GOOGLE COMPANY
    NAME YOU WILL SEE A LIST OF
    NEGATIVE REVIEWS, INCLUDING BUY
    ARE BEWARE, "2 ON YOUR SIDE"
    FOUND THAT COMPANY SHOULD NOT BE
    DOING THE BUSINESS IN THE STATE
    OF CALIFORNIA.
    HOW IS IT GOING.
    GOOD.
    REPORTER: FLIES
    ADVERTISED AS A NO-BRAINER,
    SAVE WATER ON YOUR WATER BILL.
    IN A "2 ON YOUR SIDE" HIDDEN
    CAMERA INVESTIGATION WE HAVE A
    TECHNICIAN FROM WATER SAVING
    CORPS COME TO A HOME IN SAN
    FERNANDO VALLEY, AFTER WE GOT
    REPORTS THAT COMPANY WAS SELLING
    A DUMMY DEVICE.
    IT HAS BEEN THERE, OF ARE
    SINCE THEY PUT IT IN BUT I DON'T
    SEE WHAT IT IS DOING.
    REPORTER: JAMES ASKED US TO
    INVESTIGATE AFTER TWO OF THEIR
    DOOR-TO-DOOR SALESMEN KNOCKED ON
    HIS DOOR LAST YEAR.
    HE SAID THEIR PITCH WAS STRAIGHT
    FORWARD.
    WE CAN SAVE YOU MONEY ON YOUR
    WATER BILL, REDUCE YOUR DWP BILL
    TOTAL.
    AND ONLY COST YOU $20 A MONTH.
    REPORTER: HE SIGNED UP, A
    TECHNICIAN CAME OUT TO HIS HOME,
    PLACED A WATER METER ON HIS
    PIPES AND TOLD HIM ABOUT AN APP
    TO BE ALERTED TO A LEAK AND
    MONITOR HIS WATER USAGE.
    WHAT DO YOU THINK IT HAS DONE
    FOR YOU.
    NOTHING.
    REPORTER: HE NEVER SAY A
    REDUCTION IN HIS BILL.
    AND A BILL ALREADY PRETTY LOW.
    IT AVERAGES AROUND $22-23.
    VERY SELDOM OVER 30.
    EVERY TWO MONTHS.
    REPORTER: HAYWOOD'S WATER
    PORTION OF HIS BILL, AVERAGES
    ABOUT 10 DOLLARS A MONTH, HE
    PAYS THE WATER SAVINGS CORP
    ABOUT $21 A MONTH, HE PAYS
    COMPANY MORE THAN DOUBLE THAN HE
    PAYS FOR WATER, AND THEY PROMISE
    CUSTOMER MANY HOME INSURANCE
    COMPANIES GIVE THEM A DISCOUNT
    ON THEIR POLICY POLL 1 THEY HAVE
    DEVICE.
    THEY SAID WE DON'T -- NEVER
    HEARD OF THE COMPANY, WE CAN'T
    GIVE YOU ANY REDUCTION.
    HE REALIZED HE WAS IN RED HE
    CALLED COMPANY TO CANCEL.
    THEY SAID, WE COME OUT TAKE
    OUT THE SYSTEM OUT.
    BUT IT COSTING $900.
    COMPANY ADVERTISING
    GUARANTEED SAVINGS.
    THEY TOLD ME KEEP YOUR BILLS,
    FOR A YEAR, TRY IT FOR A YEAR.
    IT DIDN'T.
    HAYWOOD SAW NO REDUCTION IN HIS
    BILL, HE CALLED COMPANY AGAIN,
    HE WAS TOLD, THEY COULD NOT GIVE
    HIM MONEY BACK.
    I DON'T THINK WE'LL BE ABLE
    TO, YOU ARE NOT NO SPECIAL
    PROGRAM FOR REIMBURSEMENT, I
    SAID WHAT SPECIAL PROGRAM IT
    NEVER CAME UP.
    WHAT HAS THIS BEEN LIKE FOR
    YOU.
    IT STINKS.
    REPORTER: "2 ON YOUR SIDE"
    LOOKED INTO IT DISCOVERED THEY
    DON'T HAVE A LICENSE TO DO
    BUSINESS IN STATE OF CALIFORNIA.
    YOU NEVER HAD ANYBODY WITH
    PROBLEM WITH THIS?
    I MEAN, YEAH, SOME
    DISGRUNTLED, I'LL BE HONEST.
    TECHNICIAN ADMITTED HE DID
    NOT KNOW HOW IT WORKED.
    REPORTER: IT IS SUPPOSED ON SAVE
    ME MONEY HOW?
    ABOUT HE SUGGESTED WE CALL
    CUSTOMER SERVICE, WE DID.
    OVER THE PHONE, REPRESENTATIVE
    TOLD US THAT METER PREVENTS
    FALSE METER READINGS FROM BACK
    FLOWS, DID YOU NOT ALLOW WEIGHT
    IN THE PIPES.
    I DON'T UNDERSTAND THAT, DOES
    NOT MAKE SENSE.
    THERE ARE NO BACK FLOWS.
    REPORTER: DWP'S DIRECTOR OF
    ARREST OPERATION CAME
    HOME TOLD US THAT METER DOES
    NOTHING TO SAVE MONEY IT A
    SECONDARY
    IT IS PROVIDING A REDUNDANT
    SERVICE.
    HAYWOOD STOPPED WAITS FOR HIS
    REFIND, HE JUST WANTS TO SPREAD
    WORD TO FELLOW SENIORS AND
    NEIGHBORS.
    I THINK IT IS A SCAM.
    REPORTER: "2 ON YOUR SIDE"
    REACHED OUT TO THE CORP AND
    ASKED THEM ABOUT HAYWOOD'S
    REFUND, AND FACT THEY DON'T HAVE
    A BEEN TO DO BUSINESS IN
    CALIFORNIA, I WAS TOLD THEY
    WOULD GET BACK TO ME, THEY
    REACHED OUT TO HAYWOOD AND
    REFUNDED ALL OF HIS MONEY BACK,
    THEY ARE COMING TO REMOVE METER
    AT NO COST, THEY HAVE NOT GOTTEN
    BACK TO ME, AT-THIS-POINT THAT
    OKAY, HE HAS HIS MONEY BACK,
    HOPEFULLY PEOPLE WILL SEE THIS
    AND PAUSE ARE ABOUT THEY SIGN
    UP.
    PAT: THEY KNOW CHRISTINE CAME A
    KNOCKING.
    RICK: RIGHT.
    REPORTER: THEY CAN CALL ME.
    PAT: GREAT.
    CAN "2 ON YOUR SIDE" HELP
    YOU, MAIL "2 ON YOUR SIDE" WITH
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